Privacy Policy

Last updated: June 25, 2025

CRANNOG WK9 operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). CRANNOG WK9 is powered by GoDaddy, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact      details including your name, address, billing address, shipping      address, phone number, and email address.
• Financial      information including credit card, debit card, and financial account      numbers, payment card information, financial account information,      transaction details, form of payment, payment confirmation and other      payment details.
• Account      information including your username, password, security questions,      preferences and settings.
• Transaction      information including the items you view, put in your cart, add to      your wishlist, or purchase, return, exchange or cancel and your past      transactions.
• Communications      with us including the information you include in communications with      us, for example, when sending a customer support inquiry.
• Device      information including information about your device, browser, or      network connection, your IP address, and other unique identifiers.
• Usage      information including information regarding your interaction with the      Services, including how and when you interact with or navigate the      Services. 

Personal Information Sources

We may collect personal information from the following sources:

• Directly      from you including when you create an account, visit or use the      Services, communicate with us, or otherwise provide us with your personal      information;
• Automatically      through the Services including from your device when you use our      products or services or visit our websites, and through the use of cookies      and similar technologies;
• From      our service providers including when we engage them to enable certain      technology and when they collect or process your personal information on      our behalf; 
• From      our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide,      Tailor, and Improve the Services. We use your personal information to      provide you with the Services, including to perform our contract with you,      to process your payments, to fulfill your orders, to remember your      preferences and items you are interested in, to send notifications to you      related to your account, to process purchases, returns, exchanges or other      transactions, to create, maintain and otherwise manage your account, to      arrange for shipping, to facilitate any returns and exchanges, to enable      you to post reviews, and to create a customized shopping experience for      you, such as recommending products related to your purchases. This may      include using your personal information to better tailor and improve the      Services.
• Marketing      and Advertising. We use your personal information for marketing and      promotional purposes, such as to send marketing, advertising and      promotional communications by email, text message or postal mail, and to      show you online advertisements for products or services on the Services or      other websites, including based on items you previously have purchased or      added to your cart and other activity on the Services. 
• Security      and Fraud Prevention. We use your personal information to authenticate      your account, to provide a secure payment and shopping experience, detect,      investigate or take action regarding possible fraudulent, illegal, unsafe,      or malicious activity, protect public safety, and to secure our services.      If you choose to use the Services and register an account, you are      responsible for keeping your account credentials safe. We highly recommend      that you do not share your username, password or other access details with      anyone else.
• Communicating      with You. We use your personal information to provide you with      customer support, to be responsive to you, to provide effective services      to you and to maintain our business relationship with you. 
• Legal      Reasons. We use your personal information to comply with applicable      law or respond to valid legal process, including requests from law      enforcement or government agencies, to investigate or participate in civil      discovery, potential or actual litigation, or other adversarial legal      proceedings, and to enforce or investigate potential violations of our      terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With GoDaddy,      vendors and other third parties who perform services on our behalf (e.g.      IT management, payment processing, data analytics, customer support, cloud      storage, fulfillment and shipping).
• With      business and marketing partners to provide marketing services and      advertise to you. For example, we use GoDaddy to support personalized      advertising with third-party services based on your online activity with      different merchants and websites. Our business and marketing partners will      use your information in accordance with their own privacy notices.      Depending on where you reside, you may have a right to direct us not to      share information about you to show you targeted advertisements and      marketing based on your online activity with different merchants and      websites. You can exercise your rights to opt-out of those uses here .
• When      you direct, request us or otherwise consent to our disclosure of certain      information to third parties, such as to ship you products or through your      use of social media widgets or login integrations.
• With      our affiliates or otherwise within our corporate group.
• In      connection with a business transaction such as a merger or bankruptcy, to      comply with any applicable legal obligations (including to respond to      subpoenas, search warrants and similar requests), to enforce any      applicable terms of service or policies, and to protect or defend the      Services, our rights, and the rights of our users or others. 

Relationship with GoDaddy

The Services are hosted by GoDaddy, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with GoDaddy as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain GoDaddy enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with GoDaddy. To provide these enhanced features, GoDaddy may make use of personal information collected about your interactions with our store, along with other merchants, and with GoDaddy. In these circumstances, GoDaddy is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how GoDaddy uses your personal information and any rights you may have, you can visit the GoDaddy Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here GoDaddy Privacy Portal Link. 

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right      to Access / Know. You may have a right to request access to personal      information that we hold about you.
• Right      to Delete. You may have a right to request that we delete personal      information we maintain about you.
• Right      to Correct. You may have a right to request that we correct inaccurate      personal information we maintain about you.
• Right      of Portability. You may have a right to receive a copy of the personal      information we hold about you and to request that we transfer it to a      third party, in certain circumstances and with certain exceptions.
• Right      to Opt out of Sale or Sharing for Targeted Advertising. Depending on      where you reside, you may have a right to opt out of the "sale"      or "share" of your personal information or to opt out of the      processing of your personal information for purposes considered to be      "targeted advertising", as defined in applicable privacy laws.      You can exercise your rights to opt-out of those uses here. Please      note that if you visit our website with the Global Privacy Control opt-out      preference signal enabled, depending on where you are, we will      automatically treat this as a request to opt-out for the device and      browser that you use to visit the website. If we are able to associate the      device sending the signal to a GoDaddy account, we will apply the opt out      request to the account as well. To learn more about Global Privacy      Control, you can visit https://globalprivacycontrol.org/. Other than the      Global Privacy Control, we do not recognize other "Do Not Track"      signals that may be sent from your web browser or device.
• Managing      Communication Preferences. We may send you promotional emails, and you      may opt out of receiving these at any time by using the unsubscribe option      displayed in our emails to you. If you opt out, we may still send you      non-promotional emails, such as those about your account or orders that      you have made. 

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how GoDaddy uses your personal information and any rights you may have, including rights related to data processed by GoDaddy, you can visit https://privacy.GoDaddy.com/en. 

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in. 

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hellocrannog@gmail.comor fill out our form online.

Crannog WK9LLC is a registered business in the State of Tennessee. 

All rights reserved.